{"id":1247,"date":"2025-06-03T09:32:42","date_gmt":"2025-06-03T09:32:42","guid":{"rendered":"https:\/\/krypss.de\/report-a-barrier\/"},"modified":"2026-09-24T19:40:30","modified_gmt":"2026-09-24T19:40:30","slug":"report-a-barrier","status":"publish","type":"page","link":"https:\/\/krypss.de\/en\/report-a-barrier\/","title":{"rendered":"Report a barrier"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-color:var(--awb-color4);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:0px;--awb-padding-top-medium:90px;--awb-padding-bottom-medium:90px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:var(--awb-color1);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion-flex-column fusion-animated\" style=\"--awb-padding-bottom-small:0px;--awb-bg-size:cover;--awb-border-color:hsla(var(--awb-color8-h),var(--awb-color8-s),var(--awb-color8-l),calc( var(--awb-color8-a) - 92% ));--awb-border-style:solid;--awb-width-large:55%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.4909090909091%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.4909090909091%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-margin-top-small:0px;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:0px;--awb-spacing-left-small:1.92%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"1.2\" data-animationOffset=\"top-into-view\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:38;line-height:var(--awb-typography1-line-height);\"><h2>Here you can draw our attention to a barrier.<\/h2><\/h2><\/div><div class=\"fusion-title title fusion-title-2 fusion-no-small-visibility fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:18;--minFontSize:18;line-height:var(--awb-typography4-line-height);\"><h3><strong><big><big>(Feedback mechanism on the KryPSS project website pursuant to Section 12b(2)(2) of the Law on Equal Treatment of Persons with Disabilities (BGG))<\/big><\/big><\/strong><\/h3>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"40\" data-lineheight=\"52px\">What happens next?<\/h3>\n<p><big>We take a close look at the problem.<br \/>\n<\/big><big>We will try to remove the barrier as quickly as possible.<br \/>\n<\/big><big>We will let you know when we have removed the barrier.<br \/>\n<\/big><big>Sometimes it is not possible to remove a barrier.<br \/>\n<\/big><big>Even then we will let you know.<br \/>\n<\/big><big>And we&#8217;ll explain why we can&#8217;t fix the problem.<\/big><\/p><\/p><\/div><div class=\"fusion-title title fusion-title-3 fusion-no-medium-visibility fusion-no-large-visibility fusion-sep-none fusion-title-text fusion-title-size-paragraph\" style=\"--awb-margin-top:0px;--awb-margin-bottom:20px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><p class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:18;--minFontSize:18;line-height:var(--awb-typography4-line-height);\"><h3>(Feedback mechanism on the KryPSS project website pursuant to Section 12b(2)(2) of the Act on the Equal Treatment of Persons with Disabilities (<br \/>\n) \u2013 BGG)<\/h3>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"40\" data-lineheight=\"52px\">What happens next?<\/h3>\n<p><big>We&#8217;ll take a close look at the problem.  <\/big><big>We will try to remove the barrier as soon as possible.  <\/big><big>Once we&#8217;ve removed the barrier, we&#8217;ll let you know.  <\/big><big>Sometimes it is not possible to remove a barrier.  <\/big><big>We&#8217;ll let you know even then.  <\/big><big>And we&#8217;ll explain why we can&#8217;t fix the problem.<\/big><\/p><\/div><div class=\"fusion-form fusion-form-builder fusion-form-form-wrapper fusion-form-1302\" style=\"--awb-margin-bottom:0px;--awb-tooltip-text-color:#ffffff;--awb-tooltip-background-color:#333333;\" data-form-id=\"1302\" data-config=\"{&quot;form_id&quot;:1302,&quot;form_post_id&quot;:1302,&quot;post_id&quot;:1247,&quot;form_type&quot;:&quot;ajax&quot;,&quot;confirmation_type&quot;:&quot;message&quot;,&quot;redirect_url&quot;:&quot;&quot;,&quot;redirect_timeout&quot;:&quot;0&quot;,&quot;field_labels&quot;:{&quot;first_name&quot;:&quot;First Name&quot;,&quot;last_name&quot;:&quot;Last Name&quot;,&quot;email&quot;:&quot;Email (required field)&quot;,&quot;auf_welcher_seite_befindet_sich_die_barriere&quot;:&quot;On which side is the barrier located?&quot;,&quot;ihre_nachricht&quot;:&quot;Describe a barrier...&quot;,&quot;datenschutz&quot;:&quot;Privacy Policy&quot;},&quot;field_logics&quot;:{&quot;first_name&quot;:&quot;&quot;,&quot;last_name&quot;:&quot;&quot;,&quot;email&quot;:&quot;&quot;,&quot;auf_welcher_seite_befindet_sich_die_barriere&quot;:&quot;&quot;,&quot;ihre_nachricht&quot;:&quot;&quot;,&quot;datenschutz&quot;:&quot;&quot;,&quot;submit_1&quot;:&quot;&quot;,&quot;notice_1&quot;:&quot;&quot;},&quot;field_types&quot;:{&quot;first_name&quot;:&quot;text&quot;,&quot;last_name&quot;:&quot;text&quot;,&quot;email&quot;:&quot;email&quot;,&quot;auf_welcher_seite_befindet_sich_die_barriere&quot;:&quot;text&quot;,&quot;ihre_nachricht&quot;:&quot;textarea&quot;,&quot;datenschutz&quot;:&quot;checkbox&quot;,&quot;submit_1&quot;:&quot;submit&quot;,&quot;notice_1&quot;:&quot;notice&quot;},&quot;nonce_method&quot;:&quot;ajax&quot;,&quot;form_views&quot;:&quot;&quot;,&quot;form_views_counting&quot;:&quot;&quot;}\"><form action=\"https:\/\/krypss.de\/en\/report-a-barrier\/\" target=\"_self\" method=\"post\" class=\"fusion-form fusion-form-1302\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"1302\"><div class=\"fusion-form-label-wrapper\"><label for=\"first_name\">First Name <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><input type=\"text\" autocomplete=\"off\"  data-empty-notice=\"Please fill this out\" name=\"first_name\" id=\"first_name\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Max *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"1302\"><div class=\"fusion-form-label-wrapper\"><label for=\"last_name\">Last Name <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><input type=\"text\" autocomplete=\"off\"  data-empty-notice=\"Please fill this out\" name=\"last_name\" id=\"last_name\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Mr. So-and-so *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-form-field fusion-form-email-field fusion-form-label-above\" style=\"\" data-form-id=\"1302\"><div class=\"fusion-form-label-wrapper\"><label for=\"email\">Email (required field) <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><div class=\"fusion-form-input-with-icon\"><i class=\"awb-form-icon fa-envelope-open fas\"><\/i><input type=\"email\" autocomplete=\"off\"  data-empty-notice=\"Please fill this out\" name=\"email\" id=\"email\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"maxmustermann@mustermail.de *\" data-holds-private-data=\"false\"\/><\/div><\/div><div class=\"fusion-form-field fusion-form-text-field fusion-form-label-above\" style=\"\" data-form-id=\"1302\"><div class=\"fusion-form-label-wrapper\"><label for=\"auf_welcher_seite_befindet_sich_die_barriere\">On which side is the barrier located? <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><\/div><input type=\"text\" autocomplete=\"off\"  data-empty-notice=\"Please let us know which page has the issue.\" name=\"auf_welcher_seite_befindet_sich_die_barriere\" id=\"auf_welcher_seite_befindet_sich_die_barriere\" value=\"\"  class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Please feel free to copy the link into the field. *\" data-holds-private-data=\"false\" minlength=\"0\"\/><\/div><div class=\"fusion-form-field fusion-form-textarea-field fusion-form-label-above\" style=\"\" data-form-id=\"1302\"><label for=\"ihre_nachricht\">Describe a barrier... <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/label><textarea cols=\"40\" autocomplete=\"off\" data-empty-notice=\"Please fill this out\"  minlength=\"0\"  rows=\"4\" tabindex=\"\" id=\"ihre_nachricht\" name=\"ihre_nachricht\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" placeholder=\"Please describe the barrier to us. *\" data-holds-private-data=\"false\"><\/textarea><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:11px;--awb-text-font-family:&quot;Plus Jakarta Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p><strong>IMPORTANT INFORMATION<\/strong><\/p>\n<p><em>Please note: When you contact us by phone or email, the following applies: Your information and data will be used exclusively to process your inquiry and any follow-up questions. You may withdraw your consent at any time in writing or by email. For more information on data protection, please see our <a href=\"https:\/\/krypss.de\/en\/data-protection\/\">[Privacy Policy].<\/a>  <\/em><\/p>\n<\/div>\n<div class=\"fusion-form-field fusion-form-checkbox-field fusion-form-label-above\" style=\"\" data-form-id=\"1302\"><fieldset><legend class=\"fusion-form-label-wrapper\"><span class=\"label\">Privacy Policy <abbr class=\"fusion-form-element-required\" title=\"required\">*<\/abbr><\/span><\/legend><div class=\"fusion-form-checkbox\"><input data-empty-notice=\"Emails may only be sent with consent.\" tabindex=\"\" id=\"checkbox-datenschutz-1-0\" type=\"checkbox\" value=\"taken note of\" name=\"datenschutz[]\" class=\"fusion-form-input\" required=\"true\" aria-required=\"true\" data-holds-private-data=\"false\"\/><label for=\"checkbox-datenschutz-1-0\">taken note of<\/label><\/div><\/fieldset><\/div><div class=\"fusion-form-field fusion-form-submit-field fusion-form-label-above\" style=\"\" data-form-id=\"1302\"><div style=\"text-align:center;\"><button type=\"submit\" class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-span-yes  button-default form-form-submit\" style=\"--awb-padding-top:25px;--awb-padding-bottom:25px;--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;--button_text_transform:var(--awb-typography3-text-transform);--button_font_size:var(--awb-typography3-font-size);--button_line_height:var(--awb-typography3-line-height);--button_typography-letter-spacing:var(--awb-typography3-letter-spacing);--button_typography-font-family:var(--awb-typography3-font-family);--button_typography-font-weight:var(--awb-typography3-font-weight);--button_typography-font-style:var(--awb-typography3-font-style);\" data-hover=\"text_slide_up\" data-form-number=\"1302\" tabindex=\"\"><i class=\"fa-paper-plane fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><div class=\"awb-button-text-transition \"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Report a barrier<\/span><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Report a barrier<\/span><\/div><\/button><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:10px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"form-submission-notices data-notice_1\" id=\"fusion-notices-1\" data-instance=\"1\"><div class=\"fusion-alert alert success alert-success fusion-alert-center fusion-form-response fusion-form-response-success awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-check-circle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">Thank you very much for your message and for reporting an accessibility issue. We will carefully review your request.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><div class=\"fusion-alert alert error alert-danger fusion-alert-center fusion-form-response fusion-form-response-error awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"alert-icon\"><i class=\"awb-icon-exclamation-triangle\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-alert-content\">An error occurred while sending your message. Please try again later or give us a call.<\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div><\/div><\/div><\/div><\/div><\/div><\/form><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-1247","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/krypss.de\/en\/wp-json\/wp\/v2\/pages\/1247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/krypss.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/krypss.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/krypss.de\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/krypss.de\/en\/wp-json\/wp\/v2\/comments?post=1247"}],"version-history":[{"count":2,"href":"https:\/\/krypss.de\/en\/wp-json\/wp\/v2\/pages\/1247\/revisions"}],"predecessor-version":[{"id":1249,"href":"https:\/\/krypss.de\/en\/wp-json\/wp\/v2\/pages\/1247\/revisions\/1249"}],"wp:attachment":[{"href":"https:\/\/krypss.de\/en\/wp-json\/wp\/v2\/media?parent=1247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}